Terms and Conditions

GRAB SOME FURNITURE(GSF) GENERAL TERMS AND CONDITIONS FOR WEBSITE AND TELEPHONE SALES

The following Terms and Conditions apply only to orders placed via the Grab Some Furniture website or via telephone orders placed with the Online Sales team on 02081751786 and website use. They do not affect your statutory rights. Your continued use of this website constitutes your agreement to be bound by these terms and conditions, which shall also govern all transactions on the website or over the telephone, to the exclusion of any other terms and conditions. 

Grab Some Furniture Ltd (“Grab Some Furniture”, “we”, or “us”) reserves the right to change these terms and conditions from time to time without notice to you and any changes will take effect on the day they are posted. Any such changes will be posted on this section of the website and your continued use of the website constitutes your agreement to be bound by the prevailing terms and conditions. You will be requested to read and accept these terms and conditions every time you place an order. For this reason, we encourage you to review them whenever you use this website to ensure that you are familiar with the latest terms and conditions. We also recommend to all our customers to print and retain a copy of the terms and conditions for future reference. Before you place an order, if you have any questions relating to these terms and conditions, please contact our Online team by email or call us free of charge on  02081751786 for further assistance. 

Terms and conditions for the sale of goods online and telephone orders 
1. Definitions 
2. Placing an order online 
3. purchase of products 
  a. Cooling Off Period (applicable to online orders only) 

Terms and conditions of Use of the Website 
 

Terms and conditions for the sale of goods online and telephone orders 

1: Definitions


In these Terms, when the following words with capital letters are used, this is what they will mean:

“We”: Grab Some Furniture Ltd. 

“Us”: You, the individual who is purchasing Goods from our Website, and Us, Grab Some Furniture Ltd. 

“Bespoke Items” and “Made to Measure Items”: Goods which are made-to-measure or made to your specifications, custom-made or made-to-measure, or otherwise customised or personalised. 

“Contract”: the contract for the purchase and sale of the Goods through the Website. 

“Goods”: any products which we make available for sale through the Website. 

“Event(s) Outside Our Control”: any act or event beyond our reasonable control which may inhibit or prevent production or delivery of Goods. These acts and events may include, without limitation, third party industrial action, including strikes, lock-outs or other industrial action; civil action, including civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, natural disasters, failure of public or private telecommunications networks; and inability to use the railways, shipping, aircraft, motor transport or other means of public or private transport. 

“Order”: an order for Goods which you submit to us through the Website using our online ordering system. 

“Terms”: Grab Some Furniture Terms and Conditions of sale. 

2: Placing an order online

The following Terms apply to any Order that you place through our website. By placing your Order online at www.grabsomefurniture.com, you will be accepting these Terms. If you do not accept the Terms, you will not be able to order any Goods through our Website. Please read the Terms carefully before purchasing, as by making a payment online, you will be agreeing to and accepting these Terms.

Conditions of use: To place an Order through our Website, you must be both a consumer and over the age of 18. To purchase Goods on behalf of a business, please contact us. 

Your obligation: When you have placed your Order by clicking on ‘’Pay’ button within Checkout, you will be under an obligation to pay for the Goods (or, if you have selected the interest-free Free Credit payment option, the applicable deposit for the Goods) at the time the Order is placed. 

Our Contract: If we accept your Order, these Terms will form the basis of the Contract between us. Please see section 3 below, that tells you more about the Contract between us. You should print a copy of these terms; otherwise, save them for future reference. We suggest you also keep a copy of the Order Confirmation Email. 

Accuracy of Order Information: It is your responsibility to ensure that you input and submit your Order correctly and accurately, including providing any and all additional information pertaining to your Order. You will have the opportunity to correct errors before placing the order, and an Order Summary (with details of the Goods and the total price inclusive of taxes and all delivery charges and other costs) will be displayed directly before you pay for your Order, at which point your order will be considered placed. Please note that we are not responsible for any errors you make when you input, submit, and effectively place your Order. 

3: Purchase of products

Creating the Contract
3.1 After you have submitted your order, you are offering to buy those Goods from us. We will send you an order acknowledgement email shortly after you place your order. Please note that this email is an acknowledgement and not acceptance of your order. You should note that: 
We are not obliged to accept your order, and 
– No contract exists between us for those Goods at this stage. 

3.2 We reserve the right to decline all or part of any Order for any reason. This might be because for example, the Goods are not in stock, are no longer available or because of a pricing error on the Website. If we decline all or part of your Order, we will contact you with additional information and will not process your order We will refund the full amount of your payment if you do not wish to order alternative Goods from us or in the case of a pricing error, order the Goods at the correct price. 

3.3 If we do cancel your order, we will notify you by email and refund to you any sum paid by you to us in respect of the contract as soon as possible, and in any event within 30 days of the cancellation of your order. 

3.4 The creation. of the contract between you and us will take place upon the successful delivery or collection of any part of your order, unless we have notified you that we do not accept your order as outlined in 1.2. 

3.5 It is recommended that you retain all emails relating to your order. 

3.6 The details of your specific order are filed by us. Should you want any information regarding your order, you may contact us. 

3.7 If you want to make any changes to your order, e-mail us or telephone us for free on 02081751786 for further assistance. Please note that when products are ordered at different times, we cannot guarantee colour matching due to variations between batches. Changing an order may cause a delay with your delivery time and may alter the price you have been quoted. 

3.1.1. Our Goods 
3.1.1a Images (including photographs and videos) of Goods displayed on our website are for illustrative purposes only. They may not be representative of the actual size of the Goods. Also, we cannot guarantee that the way your computer displays colours will accurately reflect the colours of the Goods. The product pictures represented onsite are a guideline to what the product is but the actual product that you select based on options will be summarised on the product detail page and this will be presented within the Shopping basket prior to purchase. 

3.1.1b for the purpose of the Contract, the quantity, quality, description, and any specifications of the Goods will be described in the Order Confirmation Email. 

3.1.1c We reserve the right to alter the Goods or any relative specifications (whether or not these specifications were submitted by you when you placed your order) at any time if we are required to do so by law. If this happens, we will notify you as soon as possible. We will not process your Order until you have confirmed your wish to proceed. 

3.1.1d as a consumer, you have legal rights in relation to Goods that are faulty or not as described. Contact your Citizens’ Advice Bureau or Trading Standards Office for more information. These Terms do not affect your legal rights. A manufacturer’s guarantee also applies to some of the Goods we sell. Please ask for full details of any manufacturers guarantee. 

3.1.1e. Specific online offers 
We may, on occasion, make special online discounts and promotional offers. These discounts and offers may be subject to their own specific terms and conditions stated on the website, as well as these Terms. 

3.1.3. Payment 
3.1.3a Prices on our Website are given in pounds sterling. Prices include VAT (not yet) and any other applicable taxes. We will do what we reasonably can to ensure that the prices stated on the Website are accurate and up to date. In the event of any pricing errors, you will be notified by email or telephone, and we will give you the opportunity to re-confirm your Order at the correct price. 

3.1.3b Your chosen payment type (debit card or credit card) will be charged when you submit your order at the final stage of the checkout. 

3.1.3c When you place your order and opt for the deposit payment option, you agree for us to automatically take the remaining balance before delivery on the same method of payment that you paid the deposit with. If we are unable to collect payment, we shall not be obliged to make delivery to you and will not do so until payment is collected. 

3.1.3d Depending on how you choose to pay, your payment may be subject to validation checks and/or third-party authorizations. 

3.1.3e We reserve the right to decline all or part of any payment for whatever reason, and should this occur, we will contact you with these details. 

3.1.3f If, however, we display an inaccurate price that could reasonably have been recognised as a pricing error, we do not have to provide the goods to you at the incorrect price if the pricing error is obvious and could reasonably have been recognised as a pricing error, even if the contract has been concluded. 

3.1.3h Your order must be paid in full prior to delivery. It is not possible for the delivery crew to take payments. 

3.1.3i All prices and charges on this website are quoted in UK pounds. Prices include VAT (not yet) unless otherwise stated but exclude delivery charges. 

3.1.3j If we discover an error in the quoted price of goods that you have ordered, then we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling the order. If we are unable to contact you, we will treat the order as cancelled, and you will receive a full refund. 

3.1.4. Security and clearing 
3.1.4a All credit and debit card payments that are made on our website are protected by a secure connection. This secure connection ensures that your credit and debit cards are encrypted prior to being transferred to the bank for authorization. 

3.1.4b: As an additional security measure, no credit or debit card details submitted online are stored directly by us once your order has been processed. 

3.1.5. Delivery of goods to you or collection of the goods by you 
3.1.5a We will deliver the goods you have ordered to the address you give us for delivery at the time you place your order. 

3.1.5b We aim to deliver or enable you to collect your furniture within the time quoted on our website when you place your order unless the delivery post code is outside a 40-mile’ radius from our distribution warehouse. In these instances, we estimate an additional 1-2 weeks will need to be added to the original quoted delivery time. Please note, all delivery dates and lead-times quoted are given in good faith and are approximate at the time of placing your order based on the estimated length of time that we believe we can deliver the order to you based on stock levels and/or delivery times provided to us from our suppliers. They are supplied in good faith and may be affected by delays that are beyond our control and therefore we cannot accept responsibility for any consequential loss. As such, variations may occur. Where multiple items have been ordered, we will endeavour to deliver them all together before the longest delivery time quoted, unless a split delivery is specifically requested. A requested split delivery will be subject to a further delivery charge. If the circumstances of your order change, we will contact you. 

3.1.5c Once your complete order has been received at the Grab Some Furniture distribution centre, you will be contacted to arrange a delivery or collection date. As our limited storage facilities are for transit purposes only, we will endeavour to deliver your order to you as swiftly as possible, usually no later than 7 days after it becomes available, and you will accept delivery of your order on this basis. Only the person who placed the order can collect it; it cannot be collected by anybody else on your behalf. Valid photographic proof of your identity (for example, a photographic driving licence or passport) is required on collection along with the payment card used to pay for your order. 

3.1.5d Our storage facilities are limited and for transit purposes only. We do not have the storage space to store items for period of time. If you are unable to take delivery or collect your order within 7 days after it becomes available, a weekly storage charge will apply, and you will accept delivery of your order on this basis. 

3.1.5e You will become the owner of the goods at the time of delivery or collection, provided we have received payment in full. 

3.1.5f our expert Premier Delivery Service team will carefully deliver your new furniture in your home, exactly where you want it (subject to access and charge). Please make sure that the areas where you want the furniture placed are cleared. Items that require customer self-assembly and/or installation are indicated on the product detail page and might include selected furniture, selected children’s furniture, wall-hung mirrors, garden furniture, selected bedframes, and home office furniture. It is your responsibility to remove the product from the packaging and assemble. Although, you may not be able to assemble the product immediately, please fully check the product, and in the unlikely event of any product being damaged or parts missing, please advise within 48 hours of delivery. 

3.1.5g to make sure you are completely satisfied with your furniture; the delivery team will ask you to sign for it after it has been delivered. 

3.1.5h All deliveries will be pre-booked and must be signed for. If you are out when our delivery team arrives, they will leave a card with a contact number for you to call them and arrange a delivery at a future date. Please note that there will be an additional charge for failed delivery where the failure two deliver is no fault of Grab Some Furniture, or where less than 48 hours’ notice is given of a customer cancellation. 

3.1.6. Access to the destination room 
3.1.6a Delivery of large or irregularly shaped furniture can be difficult in some homes. Our delivery teams are trained to deliver your furniture successfully, but it is your responsibility to ensure easy access to the room of your choice. Before placing an order, please measure carefully to ensure that your furniture will fit into the room it’s intended for and that it will also fit through any passages, access gates, stairwells, landings, and internal doors. Prior to your delivery, please ensure the route is clear and free from obstructions such as pictures and ornaments. 

3.1.6b Should you have any concerns over access, then please note them on the comments box on your order or contact us by email or call for free on 02081751786 for further assistance. 

3.1.6c Please note that there will be an additional charge for failed delivery; where the failure to deliver is no fault of Grab Some Furniture, or where less than 48 hours’ notice is given of a customer cancellation. 

3.1.7. Cooling Off Period (applicable to online orders only) 

3.1.7a Under the Consumer Rights Act of 2015, you are entitled to cancel your contract, but only if you exercise this right no longer than 14 days after the day on which goods are received. This is the statutory cooling off period. After this period has expired, there is no right to cancel. Item(s) cannot be returned or cancelled after the 14-day cooling off period unless the item is confirmed to be defective. 

The 14-day cooling offer period is an opportunity to help you inspect the goods and verify your choice without the benefit of seeing the furniture in-store prior to purchase. As such, it is not a period where you can or should make normal use of the furniture, the furniture must be ‘as new’ condition. We may require an additional payment from you to reflect the deterioration in the condition of the furniture since it has been in your home and to reflect that the item will be ‘returned stock’. The payment will be evaluated on a case-by-case basis and will be advised at point of cancellation. 

3.1.7b. Under UK law, the statutory cooling off period has certain exclusions: 
I. Bespoke items. These are goods that have been ordered to the unique and exact specifications of a customer. Simply selecting a colour from a range of colours available or your product being made to order does not make your furniture bespoke under this clause. We would make it perfectly clear to you when ordering a bespoke item that it is such and that it is excluded from the Consumer Rights Act. 
ii. Pillows or mattress protectors that been taken out of its sealed packaging. 
iii. Mattresses or divan beds that have been used. 
iv. Self-assembly items that have been damaged during assembly. 
v. Semi-fitted wardrobes assembled by us will warrant a variable cancellation charge on a case-by-case basis. 

3.1.7c in order to exercise the right to cancel, you must inform us in writing via email or postal mail, including your order number as part of your correspondence. 
Email or write to:  Grab Some Furniture, 187 London Road, Mitcham, CR4 2JB. We will email you to confirm that we have received your cancellation. Your cancellation is effective from the date we received the email or post. 

3.1.7d If you decide to cancel after receipt of the item(s), it is your responsibility to return the goods to us at your own cost and in new condition. You are the owner of the furniture once it has been delivered to you. Failure to take reasonable care of the goods may result in a claim against you. To minimise this risk, please ensure that you pack the goods appropriately when you return them to us to prevent any damage during transportation. Alternatively, we do offer a collection service if you are unable to return your items. We charge a collection fee based on a case-by-case quote based on product type, number of goods, and location of collection plus any claim for deterioration to condition. 

This must be done within 14 days of notification of your decision to cancel the contract. 

3.1.7e If you cancel the contract, we will: 

3.1.7: Refund the price you paid for the goods. Note that we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, If this has been caused by you handling them in a way that would not be permitted in one of our stores or if the returned goods have not been looked after by you with reasonable care and are not in the condition that they were in when they were delivered to you, we reserve the right to deduct from your refund any loss of value to the goods as a result of your use or damage. 

3.1.7 ii: Refund any delivery costs you have paid. Note that we are permitted by law to make a maximum refund equal to the cost of the least expensive, common, and generally acceptable delivery method we offer. We do not cover supplementary delivery costs above this amount if you have used another type of delivery. 

3.1.7 iii Make any refund in the same form of payment you originally used for the purchase of the Goods and within 30 days of the valid cancellation of contract. Refunds will be made to a credit or debit card or PayPal and may take up to 7 (seven) working days, depending on your bank. For further clarification on timings, please contact your card issuer. 

3.1.8. Damaged or Defective Goods 
Every effort will be made to ensure that the goods you have ordered arrive undamaged and without defect. 
However, if the goods are found to be either damaged or defective in any way at the time of delivery, you have the right to the following options: 

3.1.8a Reject the goods 
• i. You will be asked to complete an Incident Report form immediately, which will be provided by the home delivery team. 
• ii. The Incident Report form will then be returned to the delivering warehouse. It will be logged against your order number and a refund of all monies paid, including any delivery charges, will be made as soon as possible, in any event within 30 days of cancellation being accepted. 

3.1.8b Keep the goods 
• i. If the furniture is usable, despite the damage, we are happy for you to go ahead and use it 
• ii. The Grab Some Furniture home delivery team will complete an incident report form (if appropriate) to record the problem. They will ask you to sign it and they may also take photographs to accompany the paperwork. 
• iii. The Incident Report form will then be returned to the delivery store. It will be logged against your order number and assessed for any necessary further action. 
• iv. A member of our team will contact you to arrange a technician to visit and repair the problem to manufacturing standards, generally within 7 days. If he/she is unable to resolve the matter on the first visit and parts are required, we will endeavour to source them as quickly as possible. 
• v. In the event that a repair cannot be made, we will replace the furniture, or give a full refund, including any delivery charges (where applicable). The goods that are deemed faulty revert to the ownership of Grab Some Furniture and must be in our possession before monies are refunded. 

3.1.8c After Delivery: If the pre-existing fault or damage is discovered after delivery, you should contact us as soon as you notice the defect, or at the latest within 7 days of delivery of the goods, via email. 
• i. A member of our team will then contact you to arrange a technician to visit and inspect the goods and discuss your options, including returning the goods or repairing the problem to manufacturing standards, generally within 14 days. If he/she is unable to resolve the matter on the first visit and parts are required, we will endeavour to source them as quickly as possible. 
• ii. In the event that a repair cannot be made, we will replace the furniture, offer a reselection to the value of the purchase price less any discounts or give a full refund, including any delivery charges (where applicable). The goods that are deemed faulty revert to the ownership of Grab Some Furniture and must be in our possession before monies are refunded. A refund may be subject to a usage charge, depending on the period of time that has elapsed since delivery. 

3.1.8d Faults that develop after 14 days of Delivery: In the unlikely event that one of our items develops a fault, please contact the store that you purchased the product from. If you placed an order online, please contact our furniture experts via email, Live Chat or call on 02081751786. 

3.1.9 non-acceptance of an order by us 
3.1.9a We reserve the right not to accept any Order request if: 

3.1.9b: we have insufficient stock to deliver the goods you have ordered

1.9c: we do not deliver to your area; 3

1.9d: one or more of the Goods ordered were incorrectly described or priced on the website. 

3.1.9e: the Goods are withdrawn by the manufacturer or by order of any governmental authority 

3.1.9f: the payment transaction is not authorised; or

1.9g: you have not complied with the provisions of terms 2 and 3 of these terms and conditions. 

3.1.9h If we do reject your order, we will notify you by email and refund to you any sum paid by you to us in respect of the order as soon as possible, and in any event, within 30 days of the cancellation of your order. We will not be obliged to offer any additional compensation for disappointment suffered. 

3.1.10. Stock Levels 
3.1.10a: as far as reasonably possible, all products featured to buy on the website are either in stock and available at the time of ordering or are produced to order with the anticipated lead-time published on site. 

3.1.10b If any item is out of stock, we will notify you and proceed in terms of paragraph 8.1or 8.2 as appropriate. 

3.1.12. Unforeseen Circumstances 
While every effort is made to meet our customers’ demands, cancellations or variations may be necessary as a result of an Act of God, war, strike, lockout, labour dispute, fire, flood, drought, or other causes beyond our reasonable control. 

3.1.13. Complaints and Remarks 
13.1 If you have a complaint or a particular remark to make, please do not hesitate to contact us immediately by telephone or email, the details of which are contained under the “Contact Us page. 

13.2 Any complaint will be dealt with fairly, effectively, and confidentially. Your statutory rights as a consumer are unaffected. 

3.1.14. Contractual Capacity 
3.1.14a in order to be eligible to enter into a contract with us to purchase goods through the website, you must: 

3.1.14b: provide the required information, including your real name, payment details, including your card address; your delivery address if different from your card address; email address and telephone number. 

3.1.14c be over the age of 18. 

3.1.15 Invalidity 
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of these terms and conditions will not be affected. 

3.1.16. Law 
These terms and conditions shall be governed by and construed in accordance with English law, and you hereby agree to be subject to the non-exclusive jurisdiction of the Courts of England and Wales. All contracts are concluded in English. 

3.1.17 Data Protection and Privacy 
Information you provide to us remains confidential. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with current Data Protection legislation. We collect information about you for two reasons: firstly, to process your order and, secondly, to provide you with the best possible service. You specifically authorise us to transmit information to or obtain information about you from third parties (including, but not limited to, your debit or credit card number), to authenticate your identity, to validate your debit or credit card and to authorise the transaction. You acknowledge that you consent to the processing of such information. Click here for details of our Privacy policy, the terms of which you acknowledge and agree to be bound by. Should you wish to contact us regarding our Privacy policy, please do so (for details, see the Contact Us Page of the Website). 

3.1.18. Other Important legal terms 
3.1.18 i We will not be responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract which are caused by an Event Outside Our Control. If an Event Outside Our Control takes place that affects our Contract with you, we will contact you as soon as reasonably possible to notify you. Please note that our obligations under a Contract will be suspended for the duration of the Event Outside Our Control. 

3.1.18 ii Each section of these Terms operates separately. If any of these sections (or any part of any section) is found by any court or relevant authority to be unlawful or unenforceable, the other sections (or part of the section in question) shall not be affected and shall remain in full force and effect. If any section of these Terms is found to be unlawful or unenforceable but would be lawful and enforceable if some parts of the section were deleted, the section in question shall apply with such deletion as may be necessary to make it lawful and enforceable. 

3.1.18 iii If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will do so only in writing, but that will not mean that we automatically waive any later default by you. 

3.1.18 iiii We may perform any of our obligations or exercise any of our rights under the Contract ourselves or, where applicable, through any other persons (legal or otherwise) or entities. 

3.1.18 v We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing to such a transfer. 

3.1.19. Entire Agreement 
These terms and conditions, together with our current website prices, delivery details, contact details and Privacy policy, set out the whole of our agreement relating to the supply of goods to you by us. Neither Grab Some Furniture nor you may alter the terms of any agreement without the agreement in writing of the other. 

  1. Grab Some Furniture Structural Guarantee Terms & Conditions
  2. Proof of purchase is the responsibility of the purchaser.
  3. Clearance products are purchased with no structural guarantee.
  4. General wear and tear, including staining, excessive soiling, abrasion, tears and burns, accidental damage, natural cushion interior settlement, flattening and normal bed filling settlement, are excluded.
  5. The cracking of wood due to extreme changes in room humidity or direct heat sources (air conditioning and radiators) is excluded.
  6. Dye transfer from non-colourfast plastics, fabrics, and clothing (including denim and throws), damage or delamination of the product or finish caused as a result of contamination through contact with hair products and body products, or other cosmetic applications such as tanning lotions, is excluded.
  7. The guarantee is non-transferable and valid from the date of the original purchase only.
  8. Consistent with meeting its obligations under this guarantee, Grab Some Furniture reserves the right to undertake the least cost option to itself. This may involve rectifying the problem, arranging for the unsatisfactory component to be replaced, or refunding part of the original purchase price.
  9. If goods are exchanged, or a total refund is given, the goods that are deemed faulty revert to the ownership of Grab Some Furniture.
  10. The amount of any claim under the guarantee shall be limited to the original purchase price paid for the unsatisfactory product.
  11. This guarantee does not extend to non-domestic usage, or to goods that are taken outside the UK.
  12. The guarantee may be invalidated if the purchaser does not follow or carry out proper care procedures as outlined in this leaflet or in accordance with the manufacturer’s recommendations where applicable, or where the product has been adapted, abused, or altered.
  13. The above conditions relating to Grab Some Furniture’s 1-year quality guarantees are not intended to affect your statutory consumer rights.

Wishlist: By law, we can only sell products at the correct price at the time of your order, not the price when items are added to your Wishlist. 

  • Other applicable terms

Our Privacy Policy also apply to your use of the Website. This sets out how we process any personal data collected from you or that you provide to us. By using the Website, you confirm that all the data you provide is accurate and consent to such processing. Our Privacy Policy also sets out information about the cookies used on the Website. 
If you purchase goods from the Website, our terms and conditions of sale will apply to such purchases. 

  • Accessing the website

Our website is available free of charge and may be accessed on a temporary basis. We reserve the right to change, suspend, withdraw, or discontinue any part or all of the Website without notice. We make no guarantee that the Website and its content will always be available without interruption. We will not be liable to you if, our website is unavailable at any time. You are responsible for arranging access to the Website and ensuring that anyone accessing the website via your internet connection are aware of and comply with these Terms of Use and any other applicable terms and conditions. 

  1. Website content
    We may update the Website and change any part of its content. We do not guarantee that the website or any of its content will be free of errors or omissions.
  2. Acceptable use
    You must not use the Website in any way that breaches any applicable local, national, or international law or regulation.
  3. 11.1 You may not, and may not allow anybody else to modify, reverse engineer, decrypt, decompile, circumvent, or otherwise interfere with or alter the Website. 
  4. 11.2 You agree not to use this Website in any way that may cause the Website or access to the Website to be damaged, interrupted, or impaired. 
  5. 11.3 You shall not breach or attempt to breach the security of this Website. 
  6. 11.4 When interacting with this website, you must not use a false email address, impersonate any other person or entity, or mislead us as to the origin of any electronic communications or content. 
  7. 11.5 Use of the Website in breach of the Terms of Use may give rise to a claim for damages and may also be a criminal offence. 
  8. 11.6 The Website is intended exclusively for UK residents and is not intended to be appropriate or available for use in other countries. If you access the Website from another country, you do so at your own risk and take responsibility for complying with any and all applicable local laws. 
  9. 11.7 The installation of adequate anti-virus software and related security protection to secure your computer systems when using the Website is your responsibility. We will not be responsible for any loss suffered as a result of your failure to secure your computer system. 
  10. 11.8 You may use the Website only for lawful purposes. 
  11. 11.9 You agree not to copy, duplicate, reproduce or re-sell any part of the Website in contravention of the provisions these Terms of Use. 

11.10 You may not use the Website: 
        1. 11.10 i in any way that is unlawful or fraudulent or has any unlawful or fraudulent intent or effect; 
        2. 11.10 ii for the purpose of harming or attempting to harm minors in any way; 
        3. 11.10 iii to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or similar solicitation; or 
        4. 11.10 iiii to knowingly transmit any data, send or upload any material that contains viruses, worms, Trojan horses, keystroke loggers, time-bombs, spyware, adware or any other harmful programmes or similar computer code intended to adversely affect the operation of any computer software or hardware. 
11.11 If you are uploading content to the Website, the content must: 

  • 11.11.1 be accurate (where you state facts) or be genuinely held (where you state opinions); and 
  • 11.11.2 comply with applicable law in the UK and in any country from which they are posted. 
  • 11.11.3 If you are uploading content to the Website, the content must not: 
  • 11.11.3ix contains any material which is defamatory of any person;
            2. 11.11.3 ii contain any material which is obscene, offensive, hateful, or inflammatory; 
            3. 11.11.3 iii promote sexually explicit material, violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age; 
            4. 11.11.3 Iii infringe any copyright, database right or trademark of any other person; 
            5. 11.11.3 v be likely to deceive any person; 
            6. 11.11.3 vi be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; 
            7. 11.11.3 viii promote any illegal activity or advocate, promote, or assist any unlawful act, such as (by way of example only) copyright infringement or computer misuse; 
            8. 11.11.3 viiii be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience, or needless anxiety; 
            9. 11.11.3 x be likely to harass, upset, embarrass, alarm, or annoy any other person; 
            10. 11.11.3 xi be used to impersonate any person, or to misrepresent your identity or affiliation with any person; or 
            11. 11.11.3 xii gives the impression that the content emanates from us if this is not the case. 
  • Your information

We may collect and use your personal data in accordance with current Data Protection legislation and our Privacy Policy. 

  1. Uploading content

13.1 Whenever you make use of a feature that allows you to upload content to the website or to contact other users of the Website, you must comply with the standards set out in 6.12 and 6.13 above. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of this warranty. 

13.2 Any content you upload to the Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy, or where otherwise required by law. 

13.3 We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Website. 

13.4 We have the right to remove any posting you make on the Website if, in our opinion, your post does not comply with the standards set out in 6.13 and 6.14 above. 

13.5 The views expressed by other users on the Website do not represent our views or values. 

  1. Disclaimer of liability for third party materials

Certain content, products, and services available via the Website may include materials from third parties. We may also provide links to certain third-party websites. However, please note that we are not responsible for accuracy of any third-party content, material or websites and do not warrant, endorse, or accept any liability or responsibility for any third-party websites, materials, products, or services. Links to other websites are provided as a convenience. You access such websites at your own risk. 

  1. Voucher/discount codes and cash back:

Voucher codes: 

This offer is available online at www.grabsomefurniture.com only; this offer is not available in any Grab Some Furniture store. It cannot be used in conjunction with any other discount code, cash back, or reward/loyalty scheme. This offer can be used on sale items but is not valid on extra discounts on top of sale prices. This offer cannot be used on Clearance, Stock Offers, delivery charges. This offer is non-transferable. 

Cash back: 

This offer is available online at www.grabsomefurniture.com only; this offer is not available in any Grab Some Furniture store. It cannot be used in conjunction with any other discount code, cash back, reward, or loyalty.  

  • Contact us.

For any online queries, please refer to the Contact us page. 
The registered office of Grab Some Furniture is: 
187 London Road 
Mitcham 
CR4 2JB 
Company registration number: 14188303. 

These terms and conditions can be changed at any time without notice. Please keep yourself updated.